Privacy Policy

At Gonggi Games, we take your privacy seriously. This privacy policy explains how we collect, use, and protect your personal information when you visit our website and purchase our products. By using our services, you agree to the terms of this privacy policy.

1. What Data Do We Collect?

We may collect the following information when you use our website:

  • Personal Information: Name, email address, phone number, shipping, and billing address.
  • Payment Information: Details necessary to process your order (e.g., credit card information). These are securely processed by our payment processors.
  • Usage Data: Information about how you use our website (e.g., your IP address, browser type, pages visited, and click behavior).
  • Cookies: Small files stored on your device to enhance your user experience.

2. How Do We Use Your Data?

We use your data for the following purposes:

  • To process your orders and deliver products.
  • To keep you updated about your order via email or phone.
  • For marketing purposes, such as sending newsletters and promotions (with your consent).
  • To improve our website and optimize your user experience.
  • To prevent fraud or abuse and ensure security.

3. How Is Your Data Protected?

We take appropriate security measures to protect your personal data from unauthorized access, loss, or misuse, including:

  • Advanced encryption technology for payments and data transmission.
  • Secure servers and firewalls.
  • Restricting access to your data to authorized personnel only.

4. Do We Share Your Data With Third Parties?

We do not share your data with third parties, except when necessary to provide our services, such as:

  • Payment Processors: For secure payments.
  • Shipping Partners: To deliver your orders.
  • Legal Obligations: If required by law.

We ensure that our partners handle your data securely and confidentially.

5. Cookies

Our website uses cookies to improve your user experience. Cookies help us:

  • Remember your preferences.
  • Collect statistics about website visits.

You can disable cookies through your browser settings, but this may limit the functionality of our website.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Correct inaccurate data.
  • Have your data deleted unless we are required to keep it to comply with legal obligations.
  • Opt out of marketing communications.